Cheapest Broadband ADSL in Australia
2008-08-14 http://www.tandb.com.au /broadband/
Here are details of the cheapest broadband ADSL Internet connection in Australia.
Broadband Overview
Background and introduction to ADSL broadband, how it works, what you need, etc.
Getting Connected
Details of costs, and sign up procedure. All inc GST.
How much to
set it up?
See the "Activation fee" column for each plan below.
Can I change
from another
ADSL provider?
Yes. If you already have ADSL through another provider, you can change ("churn") to our plans for $35 (instead of the activation fee). You nominate a day within the next 4 to 10 working days for the changeover, on our application form. The old account is cancelled automatically, but your old ISP may charge you for the remainder of the month or contract cancellation, so check.
Can I get
ADSL?
Our ADSL plans are available in all states and territories in Australia. Connections vary from one telephone exchange to another, so the best way to check your actual phone line is to fill out the application form. This will prompt a technical check of your exchange and phone line. You will be notified (at no cost) within a couple of days if the service is not available to you.
How much for
an ADSL modem?
You can order an ADSL modem for $50 (Netcomm NB6) with one Ethernet port. If you also want wireless connections (for multiple computers), you can buy the NB6W for $80. Or buy the combined wireless and multi-port Ethernet modem (Netcomm NB6plus4W) for $100. Each modem comes with a line filter and is ADSL2 ready. Additional line filters (if required) are $15 each. $20 delivery applies to the order. (Costs and modems change, so check on our order form when applying.) If you already have an ADSL modem, you can use it with our connection, but we don't provide technical support for other types. Note ADSL2 requires an ADSL2 capable modem.
What is included
per month?
All connections feature: free uploads (such as sending email or files), a static IP address (essential if you decide to run your own business or games server), 20 email addresses (20 MB each), 200 MB of web site space, 20 free web to SMS messages (5c per SMS thereafter), email to fax service (3c per fax). You have web access to see your daily and monthly usage.
Free uploads All plans include free uploads. That means, all traffic generated by your sending email or serving web pages, for instance, is free of charge.
Free downloads:
48GB per month
In addition to your peak time (PM, ie noon to midnight) downloads, on most plans, you can download up to 48GB in our off peak period (AM, ie midnight to noon) for free.
What do I pay for excess usage? If you use more than your included downloads, you pay only $3 per excess GB (or $4 per GB on the "IncPhone Y" and "NonPhone Y" plans). Alternatively, you can choose to slow ("shape") your excess bandwidth to 64kbps and you pay no extra fee. You can switch between excess and shaped at any time as many times as you like. Compare this to Telstra's $150 per GB (15c/MB) excess rate and you'll see why this is the best rate we know of from any established ADSL provider in Australia.
ADSL2 ADSL2 is much faster than ADSL1. Speeds achieved by any user will depend on many factors and can, under ideal circumstances, reach 19 Mbps down (average speed obtained from 100 test users in August 2007 was 9.5 Mbps down and 840 kbps up). All the plans below not marked as ADSL2 are ADSL1.
Line rental We can currently only provide line rental with the "IncPhone" ADSL2 plans. These plans automatically switch your line rental over to us. You will be charged an additional $25 per month for the line rental, probably saving you $30 per month with your old provider.
"Naked" ADSL Naked ADSL is ADSL2 without normal voice phone services, shown below as "NonPhone" plans. You don't pay any line rental but you can't connect a normal voice phone to your phone line. You either use another phone line for your voice phone calls or you use a VoIP (Voice over IP) phone to make calls via the Internet.
Monthly Plans
All these plans have unlimited uploads.
Connection speed
(download/upload) kb/s
Plan Activation fee Cost per month Included downloads Contract
PM AM
ADSL2 IncPhone Y $40 $20 0GB 0GB 12 month
IncPhone Z $40 $30 3GB 48GB 12 month
IncPhone A $40 $40 12GB 48GB 12 month
IncPhone B $40 $50 24GB 48GB 12 month
IncPhone C $40 $60 32GB 48GB 12 month
IncPhone D $40 $80 54GB 48GB 12 month
IncPhone E $40 $95 72GB 48GB 12 month
ADSL2 NonPhone Y $40 $35 0GB 0GB 12 month
NonPhone Z $40 $45 4GB 48GB 12 month
NonPhone A $40 $50 12GB 48GB 12 month
NonPhone B $40 $60 24GB 48GB 12 month
NonPhone C $40 $70 36GB 48GB 12 month
NonPhone D $40 $85 54GB 48GB 12 month
NonPhone E $40 $105 72GB 48GB 12 month
256/64 TelA $130 $30 2GB 48GB 6 month
TelB $130 $35 4GB 48GB 6 month
512/128 TelD $130 $35 2GB 48GB 6 month
TelE $130 $40 8GB 48GB 6 month
TelF $130 $45 16GB 48GB 6 month
TelG $130 $55 30GB 48GB 6 month
1500/256 TelH $130 $40 4GB 48GB 6 month
TelI $130 $45 8GB 48GB 6 month
TelJ $130 $55 16GB 48GB 6 month
TelK $130 $65 28GB 48GB 6 month
TelL $130 $75 42GB 48GB 6 month
TelX $130 $95 54GB 48GB 6 month
TelY $130 $115 72GB 48GB 6 month
TelZ $130 $140 96GB 48GB 6 month
8192/384 TelM $130 $65 8GB 48GB 6 month
TelN $130 $75 16GB 48GB 6 month
TelO $130 $85 32GB 48GB 6 month
TelP $130 $100 48GB 48GB 6 month
TelQ $130 $115 60GB 48GB 6 month
TelR $130 $150 96GB 48GB 6 month
Connect Now
Are you ready to connect to these great broadband plans? Fill in one of the following forms to apply. (Prices on forms are more up to date than on this page.)
ADSL2
IncPhone
Connect ADSL2 at home or for your business. Also bundles your phone rental with the plan.
ADSL2
"Naked"
Connect ADSL2 on an existing phone line and disconnect the voice phone line.
New ADSL1 Connection Fill out the form to request a new ADSL connection on your phone line.
Transfer ADSL1
from another ISP
If you are already have ADSL with another ISP, use this form to transfer ("CHURN") to us.
How long does
it take?
After you apply, a new ADSL service will typically be connected, up and running in about a week. A transfer of an existing connection takes 4 to 10 days (your choice of which day).
How do I connect? You will receive your modem, if you ordered one, by courier. You will also receive instructions (via email, and via courier if receiving a modem) for connecting (ie self-install). All you generally have to do is connect your modem, and enter your allocated username and password into it. In case you need it, you'll receive a list of technical support resources (web forums, email address, phone number).
What's the
contract period?
The contract period for each plan is shown in the table of plans above. If you wish to cancel the connection in that time, you pay a $100 exit fee. After the contract period, your connection continues on a month by month basis. Changing the plan does not incur a fee. Changing the speed of the connection costs $25.
How do I pay? You can nominate a credit card or bank account to be direct debited. At the end of each month, any excess for that month will be charged along with the plan fee for the following month in advance. The billing cycle runs on calendar months, with your first partial month being charged proportionately. Credit card payment incurs a $2 surcharge.
Web to SMS With each account, you have access to online SMS services, where you can SMS any phone from your web browser, for just 5c per message. Your first 20 messages a month are free!
Can I
change plans?
Yes, you can change plans at any time. If no speed change, then no fee. If you choose a plan with a different speed, then a $25 fee applies. You submit a change request (via your member's account web page) by 26th of the month to have it take effect from the beginning of the next month.
What if I move? If you move to new premises, you can relocate your ADSL connection for a $100 fee. If you move within your initial contract, you also pay the $100 cancelation fee (Telstra impose this).
Phone call charges If you choose to have line rental or long distance calls bundled with these plans, then the following charges apply: Local Calls 18c per call. Flagfall of 25c per time charged call (ie not local calls). National calls 6c per minute. Calls to mobiles 27c per minute. International calls per minute: UK 4.4c, USA 5.5c, Belgium 5.7c, Brazil 14c, Canada 4.4c, China 7.0c, Denmark 14c, France 6.8c, Germany 5.1c, Greece 9.9c, Hong Kong 8.9c, Ireland 6.8c, Italy 5.9c, Japan 9.4c, Malaysia 7.6c, Netherlands 5.5c, New Zealand 6.3c, more.
VoIP call charges Once you have an ADSL plan connected with us, you can connect a VoIP service for no activation or monthly cost. You need a VoIP modem (such as the RTA1046VW modem for $150, listed on our application form) or handset. Only call costs apply: Monthly fee: free. Any Australian landline 10c per call. Calls to mobiles 22c per minute. International calls per minute: UK 1.0c, USA 2.0c, Canada 1.0c, China 2.0c, France 3.0c, Germany 2.0c, Hong Kong 4.0c, Ireland 2.0c, Italy 2.0c, Japan 4.0c, Malaysia 4.0c, New Zealand 3.0c, more.
Questions Email us if you have any questions that aren't answered here. We only conduct broadband sales via web and email. Please include the phone number of the line on which you're considering connecting ADSL. Then we can check your specific line and keep track of your enquiry. Once you apply for a connection, we supply a tech support phone number, in case you ever need it.
How popular are
these plans?
We have been offering these ADSL plans since February 2004. In that time, over 75,000 residential, small and large businesses and government departments have connected to this service. About 1,500 new customers connect each month.
Disclaimer
All prices subject to change. Errors and omissions may apply. These plans are the best prices we know of from any established (been providing ADSL for at least three months) ADSL provider in Australia. T&B is acting as agent for an ADSL carrier. All contracts are between the customer and the carrier, not T&B.